In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …
Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent challenges faced by practice managers.
Don’t miss this episode of Bodcast with the President of ADAM and Practice Manager, Lisa Bainham. In it, Lisa shares some of the key challenges she’s faced as a practice manager and how she has worked to overcome these, as well as providing insight into the key influences within the dental industry which impact upon practice managers.
Don’t miss the latest episode of Bodcast with Sheila Scott! In this episode, hosted by Zoe Close, Sheila talks about the use of ‘bad’ language in dental practices and provides her advice on the type of language you should be using when you’re talking to patients.
The office of the CDO called a briefing day last month to bring clarity to what the office is responsible for, what they are focusing on and what they’ve a achieved so far. The agenda included: Smile4Life NHS England structure, responsibilities and relationship to OCDO Leading the change Innovation and improvement Digital transformation
If you’re considering putting your dental practice on the market, this podcast is a must! Join host Nigel Jones as he catches up with Wesleyan Bank’s, Raj Patel to gain his expert knowledge and advice on the pros and cons of putting your dental practice on the market.
The Office of the Chief Dental Officer England brought together a panel of leading members within NHS England, Public Health England, CQC, BDA, Health Education England and the Department of Health on 12th June 2017, to answer the most asked questions on NHS dentistry. And you can hear everything that was said in this Bodcast! Panel members included: Sara Hurley, Chief …
Listen to this unmissable episode of Bodcast with Simon Thackeray where he shares his personal views on the current situation for NHS dentists and considers what the future might hold in an insightful discussion with host Nigel Jones.
Don’t miss this episode of Bodcast which explores the concept of brand with Les Jones. Listen as Les shares his expert knowledge on what brand is with host, Sales and Marketing Director, Nigel Jones and take away a greater insight into how you can successfully manage yours!
Discover Employment and HR Solicitor, Sarah Buxton’s advice on how to deal with grievances in your dental practice in this episode of Bodcast. In it, Sarah is joined by host, Area Sales Manager, Zoe Close, to share her guidance on the best way to investigate a grievance to avoid a subsequent employment tribunal claim.