In this episode of bodcast Nicki Rowland looks at why leadership in your dental practice is more important than ever. As the CQC will be focusing heavily on the Well-led KLOE in 2018, the requirement to demonstrate great leadership is in the spotlight. Nicki offers advice about the best way to approach being a good leader to benefit your practice …
Mark talks to Nigel Jones about why CSR should be a fundamental part of every business and dispels the myth that it is only relevant to big corporations. He explains how focusing on CSR within your practice can increase both patient and team engagement, the positive impact it can have on your business as a whole and how to begin …
Bodcast was the first podcast to be produced by a plan provider in the UK. It delivers content that is relevant to the entire dental team and features some of the biggest names in dentistry including Eddie Crouch, Tony Kilcoyne, Chris Barrow and Ashley Latter, along with specialists in communication, law, digital marketing and the CQC.
Sarah Buxton takes you through the latest amendments to Employment Law and how these will affect dental practices, highlighting the risks of non-compliance. She also discusses your responsibility regarding company social events and steps you can take to protect yourself and your team.
Simon Tucker and Les Jones talk about a selection of low or no-cost ideas that are easy to implement in practice to help you start increasing your income immediately. They also shine a light on areas where opportunities to increase sales are being missed.
In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …
Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent challenges faced by practice managers.
Don’t miss this episode of Bodcast with the President of ADAM and Practice Manager, Lisa Bainham. In it, Lisa shares some of the key challenges she’s faced as a practice manager and how she has worked to overcome these, as well as providing insight into the key influences within the dental industry which impact upon practice managers.
Don’t miss the latest episode of Bodcast with Sheila Scott! In this episode, hosted by Zoe Close, Sheila talks about the use of ‘bad’ language in dental practices and provides her advice on the type of language you should be using when you’re talking to patients.
The office of the CDO called a briefing day last month to bring clarity to what the office is responsible for, what they are focusing on and what they’ve a achieved so far. The agenda included: Smile4Life NHS England structure, responsibilities and relationship to OCDO Leading the change Innovation and improvement Digital transformation