Ashley Latter Archives - Practice Plan

28 Jul 2023 • Blog, Practice Management

How to turn a negative into an opportunity

As the number of practices offering NHS dentistry gets fewer every week, independent dental practices field more calls from patients desperate to find an appointment with a dentist. As Ashley Latter points out, if these…

3 Oct 2022 • Blog, Our News

Keeping things in the family – Ashley Latter

In this occasional blog series, we speak to some of the people who have long standing relationships with us to find out what makes them want to continue to be part of the Practice Plan…

27 Aug 2020 • Podcasts, Covid-19

Customer service in the post lockdown world

Fern Lloyd, Videographer, talks to Ashley Latter, Dental Business Coach, about the importance of customer service in the post lockdown world and the dos and don’ts to getting it right. What you’ll hear: Is getting…

19 May 2020 • Podcasts, Practice Management, Covid-19

Practice Housekeeping during COVID-19

Ashley Latter talks about what you can be doing right now amid COVID-19 lockdown ahead of current restrictions being lifted. With practical tips and advice, he highlights the importance of utilising this time wisely ahead…

31 Mar 2020 • Podcasts, Uncategorized, Covid-19

Effective patient communication during COVID-19

Ashley speaks to Les Jones about how he is dealing with the current crisis. How to use time away from your patients constructively and the importance of routine to maintain health and mental wellbeing. He…

16 Aug 2019 • Practice Management

An ethical selling approach

Running a dental practice presents, for many, a quandary. Managing a business, which you want and need to be successful, with providing a healthcare service to those in need can be an ethical balance. Certainly…

9 Apr 2019 • Podcasts, Marketing and Design

How to create compelling video testimonials

Ashley Latter explains the benefits of recording video testimonials with your patients. He talks through how you can use them and shares his advice on how best to approach patients to take part. What you’ll…

29 Jan 2019 • Podcasts, Practice Management

How to overcome fee objections

Dealing with price objections can be extremely challenging, especially when a patient is shopping around. Ashley Latter shares proven strategies to help you develop your unique selling points and increase your case acceptance without having…

25 Sep 2018 • Podcasts, Practice Management

How to ask for referrals

Ashley Latter explains why obtaining referrals is the easiest way of growing your patient numbers and shares his expert advice on how to discuss this with your current patients. What you’ll hear: Common reasons that…

21 Aug 2018 • Podcasts, Practice Management

Why dentists find discussing fees challenging

Ashley Latter explains the reasons why many dentists find it difficult to discuss fees with patients. He suggests easy to implement ways to overcome these difficulties and illustrates what can happen if you don’t. What…

24 Apr 2018 • Podcasts, Practice Management

How to gain an hour by delegating effectively

Feel like there aren’t enough hours in the day and your to do list is ever growing? Ashley Latter shares his advice for mastering the art of delegation to give you back more hours in…

27 Mar 2018 • Podcasts, Practice Management

Ashley Latter shares his advice for promoting your membership plan in practice

Ashley covers all the important things you need to think about when promoting your plan. He explains the importance of ensuring your whole team is clear why you have a plan. He covers what they…

1 Jan 2018 • Podcasts, Practice Management

How to make your reception first class

With the possibility that each potential patient is worth up to £3,000, it’s vital that your reception team are confident converting enquiries into patients. Ashley shares his top tips to ensure this always happens and…

5 Sep 2017 • Podcasts, Practice Management

Six moments of truth in the patient journey

Ashley Latter and Chris Barrow ‘step into’ the patient journey and focus on six instances which are vital to either attracting a new patient, or keeping the ones you have. Referring to these instances as…

16 Jan 2017 • Practice Management

How to empower yourself to take control of your future!

Practice Plan brought together three experts – Chris Barrow, Sarah Buxton and Ashley Latter – to find out How can dental professionals achieve success through self-empowerment? Here, Chris Barrow, Sarah Buxton and Ashley share their…

8 Aug 2016 • Practice Management

Eight tips for converting enquiries into new patients

Here’s a question, how much is a new patient worth to your practice? If a patient stayed with you for ten years, joined your plan and just had a little bit of treatment during this…

18 Sep 2015 • Our News

Behind the Scenes at our Regional Events with Amy D’Arcy-Burt

With the new series of Regional Events now up and running, Events and Marketing Assistant Beth Brown caught up with Amy D’Arcy-Burt to see how her first few events have gone.

26 Jun 2015 • Our News

Beth Brown Introduces Practice Plan Regional Events

Beth Brown, Events and Marketing Assistant at Practice Plan, introduces a new series of events that are taking the country by storm.