Blog

How to minimise last minute cancellations

With the fixed costs of running a dental practice rising all the time, it’s important practices maximise their opportunities to see patients. One way to ensure this happens is to reduce the number of missed…

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How can I keep my team happy and motivated? It’s not about you

Making her debut as a Practice Plan speaker at the Dental Business Theatre at the Dentistry Show at the NEC last month was dental business coach, Dr Bhavna Doshi of Dental Wealth Builder. The theme…

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Ways to maximise the potential in your practice

Although things may have eased a little, the current economic climate still remains challenging for most practices. Here Practice Plan Area Manager, Katrina Rees, suggests ways to get the most out of the income streams…

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Tips to maintain a happy team

In the light of the difficulties practices are experiencing recruiting new members of staff, it’s important to hang onto the good ones you already have! If your team is happy, they’re less likely to go…

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Keeping things in the family – Lisa Bainham

As she approaches her 20-year anniversary of being with Practice Plan, Area Manager, Suki Singh spoke to Lisa Bainham, Practice Manager at the Old Surgery in Crewe and President of the Association of Dental Administrators…

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Associates and Self-employed status – will they pass the test?

For many years, HMRC has been happy to treat Associate dentists as self-employed when assessing them for tax. However, from 6th April 2023, its guidance is changing bringing dentistry into line with all other professions.…

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How CSR can attract talent to your team

Head of Sales, Zoe Close, speaks to Business Coach and CSR specialist, Mark Topley, who puts the case for the importance of CSR in the recruitment and retention of team members. ZC: Mark, as CSR…

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How to set ground rules to handle aggressive patients

As the issues around access to dentistry show no signs of being solved, more patients are venting their frustration on practice team members. Verbal, and sometimes physical aggression is becoming something front of house staff…

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How to wow when recruiting

As more practices complain of the difficulties of recruiting good staff, dental business coach, Chris Barrow, offers some advice to help overcome them. One of the questions I get from clients a lot is, “What…

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Rising costs – you have to pass it on!

Dental business coach, Chris Barrow, offers some advice on the need to increase prices and how to handle the change. I present at a number of different events and workshops for Practice Plan and I…

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Keeping things in the family – Chris Barrow

In our latest in our series of blogs about why people who have had a long association with Practice Plan are happy to stay with us, Area Manager, Suki Singh talks to long-time collaborator and…

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Avoiding the legal pitfalls of the recruitment process

It’s no secret that the recruitment and retention of good staff members within dentistry is one of the main problems facing the industry right now. Many practices are involved in a recruitment process of some…

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You’ve got to have a system!

Practice Plan’s ‘Nourish and Flourish’ Workshop tour is now well underway, and something host, Michael Bentley, believes teams need to be nourished is systems. As Michael himself admits, the mention of the word ‘systems’ can…

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A new way to look at KPIs

Area Sales Manager, Gary Nelson, puts a new spin on some old business jargon. October was an interesting month… In any given month I get to speak to and visit lots of practices. Whilst some…

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First steps towards achieving sustainability in practice

CSR expert and coach, Mark Topley, puts the case for sustainability in dental practices. Many events in 2022 have helped to add weight to the case for sustainability. The war in Ukraine highlighted the need…

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How to set charges for children on membership plans

Moving to private practice and not sure what to do about charging for children? Sales Support Manager, Michelle Hardy, shares a few suggestions on how to go about it. Charging for children can be a…

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What is systemic resilience and how can it help you and your employees?

Leadership coach Johanna Hooper looks at systemic resilience and how it can help you in practice…. ‘What is systemic resilience?’ I hear you saying. I know, it’s a bit of a mouthful isn’t it. Well,…

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Six ways to show your staff how much you appreciate them

Regional Support Manager Donna Hall brings you six ways to show your team how much you appreciate them… The team you have around you are the life and soul of the practice, but it can…

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