An interview with Barry Oulton

The language of influence and how to use it

Practice Plan Podcasts, Practice Management Leave a Comment

Barry explains the concept of Neuro-Linguistic Programming and how becoming aware of your language can impact your communication, positively affect your relationships with patients and increase your profits. What you’ll hear: An introduction to how language can influence the subconscious mind Easy ways to turn negative statements into positive ones The importance of being aware of how you use the …

Expert advice from Ashley Latter

How to ask for referrals

Practice Plan Podcasts, Practice Management Leave a Comment

Ashley Latter explains why obtaining referrals is the easiest way of growing your patient numbers and shares his expert advice on how to discuss this with your current patients. What you’ll hear: Common reasons that prevent dentists from asking for referrals and how to overcome them The three main benefits of asking for referrals A basic script to help you …

Attending BDIA Dental Showcase

Attending the BDIA show? How to make the most of the exhibition

John Clarke Practice Management Leave a Comment

If you’re thinking of making a positive change, attending the forthcoming BDIA Dental Showcase is likely to provide the inspiration you need to grow and maximise the profitability of your dental practice. The UK’s premier dental exhibition (4-6th October 2018ExCeL, London) will feature nearly 400 suppliers who will be demonstrating the products and services which could give your business an …

Achieve our vison

How we achieve our practice’s vision

Suki Singh Practice Management Leave a Comment

Regional Support Manager, Suki Singh, speaks to award-winning Practice Manager Rachel Dilley, about how they work towards achieving their business’s vision…  Town Hall Dental in Brighouse has an ambitious vision – to be the premier dental practice in the North of England. It’s an aspirational aim, but the practice is proving they are up to the challenge, it has over …

your questions answered

Where is the best place to begin when considering a diary zoning system?

Lisa Bainham Practice Management Leave a Comment

This is a question that we often get asked to advise on, particularly by practice managers who are looking for a system that will ease the day-to-day running of the practice. Appointment zoning does exactly that, providing a structure for the front desk team to better manage the clinicians’ time which increases efficiency, making the entire team less stressed and …

5 steps you should take with new starters

Five steps you should take with new starters

Janet Edwards HR and Team Development, Practice Management Leave a Comment

Janet Edwards, HR Manager at Practice Plan explains the right processes to have in place when it comes to integrating a new team member. Even the most self-confident of people may experience some form of anxiety during their first few weeks at work. First impressions count and a planned induction programme is the most effective way to help someone settle …

Expert advice from Ashley Latter

Why dentists find discussing fees challenging

Practice Plan Practice Management Leave a Comment

Ashley Latter explains the reasons why many dentists find it difficult to discuss fees with patients. He suggests easy to implement ways to overcome these difficulties and illustrates what can happen if you don’t. What you’ll hear: Why Dentists find talking fees challenging Reasons why 90% of patients don’t buy on price The danger to your nett profit by reducing …

Better the devil you know

Selling your practice to an associate – is it better the devil you know?

John Clarke Practice Management Leave a Comment

Irrespective of your current age, most principal dentists have retirement plans that include eventually selling their practice. Having evaluated how much money you will need to retire on and whether your practice is attractive to potential buyers, other key considerations revolve around timings and determining who the right person is to sell your practice to so you can set the …

Developing a vibrant culture

Stand out in your practice by developing a vibrant culture!

Joy Marsden HR and Team Development, Practice Management Leave a Comment

Can you define and articulate the culture of your practice? This is an important question to ask because it impacts your entire team, who all play a part in determining what that culture is, which in turn affects your patients’ experience. And this is reliant on building interdependent relationships.