Expert advice from Thomas Coates

NHS dental contracts – what are my rights and obligations?

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Thomas Coates explains the different types of NHS contract, who can hold them and how they can be transferred or sold. He also considers what happens when someone decides to give up an NHS contract.   What you’ll hear: The difference between a PDS and a GDS contract How NHS contracts are bought and sold and their popularity in the market …

Expert advice from Carol Groombridge

How to see what your patients see

Practice Plan Podcasts, Practice Management Leave a Comment

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that make a huge difference to your patients. What you’ll hear: The importance of the patient experience and the factors that contribute to that Examples of …

In Conversation with John Milne

The effect of regulation on dentists today

Practice Plan CQC, NHS Dental Landscape, Podcasts Leave a Comment

John Milne takes you through regulation in dentistry today and the effect it has on the lives of practising dentists and on patient care. What you’ll hear: The future for regulation in terms of the number of regulators/inspectors The impact that the CQC has had on dentistry and how it has evolved How regulation affects the standard of patient care

Expert advice from Andy McDougall

How to unlock hidden profits in your practice

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Andy McDougall explains why numbers should be at the heart of everything you do and explains how to make sure your practice reaches its full financial potential. What you’ll hear: An overview of where unlocked profits lurk and how they can be accessed An insight into how numbers behave and how to apply Decision Making Accounting (DMA) How very practice …

Expert advice from Chris Barrow

How to build great teams

Practice Plan HR and Team Development, Podcasts, Practice Management Leave a Comment

Chris Barrow talks about what defines a great team, how the employer and employee definition of a great team can be different and the best way to resolve this. What you’ll hear: What makes great teams tick How to communicate in a great team Best practice when it comes to recruitment, hiring, appraisal and promotion How to keep the right …

Employment Law Update

The latest changes to Employment Law

Practice Plan HR and Team Development, Podcasts Leave a Comment

Employment Law solicitor, Sarah Buxton, talks through the most recent changes to Employment Law and how these will impact dental practices and teams. What you’ll hear: How GDPR is impacting employment matters Information about sexual harassment and the use of non-disclosure agreements How stand-by time or being ‘on call’ needs to be considered in relation to pay.