The changing face of a dental team

What a difference 30 years can make

Zoe Close HR and Team Development, Practice Management Leave a Comment

Zoe Close, Area Sales Manager for Practice Plan, reflects back on how practice life has changed over her 30-year dentistry career. In the past 30 years, the world has changed significantly. Back in 1987, when I first began working in dentistry, there was no such thing as the iPhone or Amazon (the store, not the rainforest!), no one had heard …

Key things to know if you're self-employed

Sarah Buxton details the key things you need to know if you’re self-employed

Practice Plan HR and Team Development, Podcasts Leave a Comment

In this edition of Bodcast Zoe Close speaks to HR and Employment law specialist Sarah Buxton and asks her to explain the three different types of employment status – employee, worker and self-employed. Sarah also details the protections and the risks of the three and looks at the importance of contract issue and revision.

Managing Under performers in your team

Expert advice on managing underperformance in your team

Practice Plan HR and Team Development, Practice Management Leave a Comment

Tackling underperformers can be one of the more challenging elements of managing your practice. Here, we chat to experts, Sheila Scott, Dental Business Consultant, and Sarah Buxton, Director and Employment and HR Solicitor of FTA Law, to examine the tricky issue of how to tackle underperformers.

How to stay on the right side of employment law and the CQC

Practice Plan CQC, HR and Team Development, Podcasts, Practice Management Leave a Comment

In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their …

Top hats toast & moments of truth

Sheila Scott and Chris Barrow give us a glimpse of what to expect on this year’s Workshop Tour

Sarah Whittall HR and Team Development, Practice Management Leave a Comment

Sarah Whittall, Events and Marketing Coordinator, catches up with dental business experts, Sheila Scott and Chris Barrow, ahead of this year’s Workshop Tour to find out what they have in store for you…

How to recruit the bets team member

Four ways to ensure you recruit the best candidate

Zoe Close HR and Team Development, Practice Management Leave a Comment

Interviewing candidates to join your practice team is an important process as it is essential to find the ideal person who is the perfect fit for you and your business. After all, having a team in place who understands what your business is trying to accomplish and works together to meet common goals is the quickest path to business success.

Getting the most out of your team

Five simple ways to bring out the best in your dental team

Donna Hall HR and Team Development Leave a Comment

As an owner or practice manager, bringing out the best in your team may well be something you strive to do on a daily basis year on year, however this can prove a little easier said than done and when staff motivation takes a back seat, it can lead to frustrations with individual employee performance or a completely disengaged team. …

How to deal with maternity in your dental practice

Practice Plan HR and Team Development, Podcasts Leave a Comment

In today’s episode of Bodcast, host Zoe Close catches up with HR Solicitor Sarah Buxton on how to deal with maternity in your dental practice. For those looking to develop a greater understanding of the statutory framework and rules applicable to pregnant employees, as well as those taking and returning from maternity leave, this podcast is well worth a listen.

6 secrets to successful recruitment

Successfully recruiting for your dental practice

Sarah Buxton HR and Team Development Leave a Comment

There are numerous reasons why, as a dental practice owner, you may need to recruit. Whatever the reason, recruitment can be costly, time consuming and not without risks of litigation. It’s therefore important that the process is undertaken carefully to ensure that you recruit (and keep) that ultimate team member. Here, HR Solicitor and Director at FTA Law, Sarah Buxton, takes you …

How to solve two common HR issues

How to solve two common HR dilemmas!

Practice Plan HR and Team Development, Practice Management Leave a Comment

As owners or managers we find that we can’t all be experts when it comes to HR. So you could be forgiven for thinking that it is your practice alone that suffers with a particular situation. Nor is it the norm to stress yourself out with ensuring that you are adhering to policies and procedures and keeping on track with …